At Danetco, we understand when it comes to your IT
network, one size most definitely does not fit all. That's why we've
developed a selection of remote or on-site technical support service
plans designed to work in conjunction with your
No matter which of our service plans you choose, you can
rest assured that your business-critical data and systems are secure,
protected and available when you need them.
As a NetCare Associate, you get all the preventive maintenance you
would expect from your IT provider once a month - delivered every day.
Our team of certified IT professionals will monitor your network for
spyware, virus activity and
When you become a NetCare Partner, you'll have both a
preventive solution and a cure-all in a single, people-friendly package.
Danetco applies the same rigorous preventive
maintenance schedule and remote
Service Coverage
•
Everything in the NetCare Associate plan, plus...
•
Unlimited Support Centre help desk access for servers, firewalls and
routers
•
Email spam and virus filtering with message continuity
As a NetCare Executive, you'll receive all of the
advanced network monitoring and maintenance features in the Associate
and Partner plans to proactively prevent IT problems before they occur.
In the event that a problem does occur,
Then, to ensure that problems get resolved as quickly
and efficiently as possible, we give each of the NetCare users in your
organization unlimited access to our live help desk.
Service Coverage
•
Everything in the NetCare Associate and Partner
plans, plus...
•
Unlimited Support Centre help desk access for servers, firewalls and
routers
From help desk support up to the Chief Information
Officer, NetCare CIO is your virtual IT department, offering
comprehensive IT services and support at a cost much lower than that of
hiring a full-time IT staff - and without the headaches.
Use your bundled hours for IT projects such as custom
database development, workstation deployments, vendor management, office
relocation services and more - the list is endless.
Service Coverage
•
Everything in the NetCare Associate, Partner and Executive plans,
plus…
IT managers tend to spend their day
putting out fires all over the building. From the third floor up to the
penthouse and out to branch offices, they burn through sneakers at a
record pace. NetCare for IT Managers can help. While many medium-sized
businesses do not need to outsource their overall IT management or help
desk support, just about all of them can leverage our
Access to the NetCare Toolkit provides IT managers with:
Patch Management
Remote Control
Monitoring and email alerting
Optional Backup
Direct Access to Danetco consultants for hard to solve problems
Optional vacation coverage
Basic training and setup
Feel confident that your network environment is running
smoothly, while you become more strategic and proactive to meet your
company’s goals with NetCare for IT Managers.